SSUSA Job #751: Helpdesk Support Analyst
HELPDESK SUPPORT SPECIALIST
The Help Desk Specialist provides first level end user support for hardware & software for internal customers.
Duties include responding to trouble tickets, hardware installs and permission modifications
Will ensure issues are resolved or escalated in a timely manner while maintaining a high level of customer service, provide technical documentation, enforce and update policies and procedures and maintain up to date records.
Minimum 1 year experience working in a desktop hardware, software and/or technical support help desk environment supporting all Windows operating systems.
You must have a valid drivers license and have a car.
PLEASE SEND YOUR RESUME IN CONFIDENCE TO JOBS@SSUSA.COM