SSUSA Job #998: DATA CENTER OPERATIONS TECH SPECIALIST

Job Description

DATA CENTER OPERATIONS TECH SPECIALIST

This position will support tasks via ticket requests and perform external/internal equipment installations. Monitor facility systems for critical alarms and perform facility/security walkthroughs. Additionally, you will respond to production support, rack and stack assignments,  HVAC  troubleshooting, UPS Alarms and requests for Data Center assistance within the organization’s infrastructure and 3rd party vendors.

 

Responsibilities:

  1. Assist with technology installation to include securing of cabinets, racking of equipment, and cabling of devices.
  2. Assist with building Windows-based operating systems and device configuration.
  3. Understand and follow defined standard operating procedures.
  4. Respond to and update tickets in accordance with department procedures.
  5. Issue problem, change and request tickets when necessary for infrastructure and user environments.
  6. Perform data center walk-through during each shift to check for abnormal conditions, such as unlocked cabinets/cages, unlocked PDUs, audible/visual alarms on equipment.
  7. Understand the facility support systems (power, HVAC, fire detection/suppression, security); respond to alarms in accordance with department procedures.
  8. Work supportively with colleagues, operating in a collegiate manner at all times and in line with the Company’s values.

Profile:

  • Minimum of 3-5 years of Data Center experience. 
  • Knowledge of Mechanical and Electrical systems (Heating/Cooling, UPS, Transformers, Power Distribution Systems, Electrical Switching, and Circuit Breaker Panels/wiring.) 
  • Service Now/Secure Site Access experience. 
  • Microsoft Tools experience (Office/Word/Excel/Outlook etc.). 
  • Network knowledge is Desirable.
  • Previous experience using Visio. 
  • Willing to cross-train. 
  • Willingness to take training courses. 
  • Co-Location (COLO) experience is a big +
SEND YOUR RESUME TO CLIFF@SSUSA.COM AND MENTION JOB 998 IN THE SUBJECT BOX.

 

Job Location
New York City

Position Type
Permanent