SSUSA Job #903: Windows Technical Manager

Job Description




We are seeking for our Global banking clients, candidates that have 10+ years as a Windows Platform Expert. You will be the North America lead on the Windows Platform working on critical projects and working with a team that you will lead and direct their projects and project reporting.            

 Assign personnel/services to the various projects, direct their activities and ensure adequate project reporting.

  • Coordination with teams on-shore/off-shore, third parties or Head Office for major projects.
  • Provide input to general architecture - including hardware, network, tools, software, etc.
  • Consult with and advise other departments on systems and procedures.
  • Develop good relations with the business; follow relationship with third parties, manage / assist members.
  • Actively work on continuously improving the environment and bring efficiencies to either improve quality, time to deliver or reduce cost.
  • Ensure integrity of all systems - including out of hours support (24/7), where required.
  • Supervise installation of accepted proposals and integrate the new services into existing systems in conjunction with the department managers and personnel affected; explain the new systems and interpret computer output.
  • Ensure issues are addressed in a timely manner and as per procedures defined / standards when applicable
  • Direct research on internally developed systems or third-party customized systems.
  • Conduct feasibility studies, systems design and make recommendations on the appropriate action to be taken.
  • Ensure the following processes are in place and efficiently executed: change management, incident management, problem management, knowledge management, demand management.
  • Exercise the duties of a manager with respect to supervision of all personnel within the team including staffing, training and development, performance appraisals.
     Windows platform technical expert / Architect:
  • Be the Windows platform technical expert and have the lead role in terms of architecture, design and technology.
  • Design, implementation and support of small, medium and large scale environments software and hardware infrastructures.
  • Build and track prototype, pilot, migration and deployment plans
  • Contribute to architecture studies to define appropriate IT solutions
  • Liaise with Head Office regarding technical standards, security, projects and technology.
  • Provide technical validation of the delivery of the projects.
  • Produce key project documentation e.g. assessment, design, architecture, etc.
  • Ensures obsolescence of component in the network and telecom area are identified and addressed.
  • Ensures or performs when necessary performance and systems readiness assessments for upgrades and migrations.
  • Ensures adequacy of the Business Continuity Plan and mechanism and oversees the activities in this domain.
  • Ensure that the operations meet US regulatory standards and are done in accordance with the Bank’s policies and procedures.

Job Location
New York City, Charlotte, NC, Tampa,FL

Position Type