SSUSA Job #784: Application Support Specialist
APPLICATION SUPPORT SPECIALIST
One of our financial/banking clients is seeking an Application Support Specialistthat is part of the Risk and Regulatory Applications Reporting group of the bank This role is responsible for providing IT support for the Banks Regulatory Reporting systems for the NY Branch, BHC and Canada.
Executes with respect to the planning, execution and/or implementation of projects through all phases, tasks and timelines.
Ensures defined project management methodologies and industry best practices and project management methodologies are employed, including process quality reviews (PQRs) and post implementation reviews (PIRs).
Supports Regulatory Reporting applications including filings required for NY Branch, Capital Markets, and BHC.
Provides day to day administration and configuration of the application environment including but not limited to file imports, configuration settings, production monitoring and user support.
Produces detailed system requirements specifications, complex data flow diagrams, test plans and process diagrams using standardized documentation methods.
Collaborates with Developers, Analysts and Business Stakeholders to understand and propose technology solutions to meet complex business and technical objectives.
Ensures that proposed solutions comply with the bank’s technology direction, change management and security policies.
Submits Change Requests (CRs) and System Maintenance Logs (SMLs) as part of the change management process where applicable.
Reviews use cases/enhancements for application change as part of the change management process where applicable.
Assists with or prepares test strategies in coordination with Quality Assurance Team; engages with the Development team in unit testing and system testing to resolve reported issues.
Provides support in identifying and implementing new technologies and functions, to assist the functional business users.
Provides strong vendor management by coordinating initial contracts, resolving issues, maintaining communication, accountability and financial discipline
Participates in Disaster Recovery exercises and Technology Recovery Services when needed.
Advanced knowledge creating data models and packages.
Ability to gather and analyze end user requirements and build specifications.
Familiarity with DFA including Section 165 and Basel III.
Ability to work well autonomously and be a self-starter.
Demonstrates resilience under pressure and ability to deal with complexity and respond quickly to uncertainty.
Excellent analytical skills and ability to work to tight time scales.
Good communication verbal and writing skills, including report writing.
Detailed, thorough and diligent with robust data analysis and data profiling skills.
5 to 7 years of specialized experience
6+ years' experience as a Regulatory Reporting application administrator working on complex system integration projects within a technical environment is required.
Preferred: BA / BS
SEND YOUR RESUME TO JOBS@SSUSA.COM AND MENTION JOB 784 IN THE SUBJECT BOX
Jersey City, NJ