SSUSA Job #742: Senior Production Support Specialist

Job Description

 

SENIOR PRODUCTION SUPPORT SPECIALIST



 One of our banking clients is seeking an experienced as a Production Support Analyst to provide application support solutions.
 

 

Responsibilities: 

This position entails providing support solutions for clearing, finance, sales and trading, client on-boarding using vendor platforms. The candidate will be responsible for interfacing with the business on daily basis, solving issues and providing performance metrics for senior management. 

 

- Worked with Operations/Finance/Middle Office/Front Office as a hands-on Production Services Analyst.

 - Worked with users, developers and Infra teams to resolve incidents.

 - Advised automation solutions and/or change to current process flow to reduce the number of incidents.

 - Effectively communicated with internal teams or vendor to resolve issues.

 - Compiled performance/system metrics for senior management reporting. 

 

 

Qualifications:

   - Excellent, relentless, quick problem solver.

 - Excellent ability to perform complicated data-drilling analysis and to provide a solution.

 - Excellent knowledge of trade processing and settlement/clearing

 - Good knowledge of trade execution and order management

 - SQL proficiency is a plus

 - Product knowledge is a plus

  - Experience working with Broadridge’s Impact/Bloomberg/Fidessa is a plus

 - Conversant in ITIL

SEND YOUR RESUME IN CONFIDENCE TO JOBS@SSUSA.COM

MENTION IN THE SUBJECT BOX JOB# 742

Job Location
New York City

Position Type
Permanent