SSUSA Job #1084: WINDOWS SYSTEMS ADMINISTRATOR
Job Description
WINDOWS SYSTEMS ADMINISTRATOR
As a member of the infrastructure team, the System Administrator – Level 2 maintains servers and enterprise applications. Sets up and configures laptop and desktop hardware, as well as, configures, manages, supports, and troubleshoots the virtual desktop infrastructure. Is skilled in configuring and troubleshooting both desktops and servers in a VMware environment. Monitors the help desk queues, provides hands on Level 1 and Level 2 support and dispositions help tickets to the appropriate other members of the IT department. Supports all desktop equipment and applications, video conferencing equipment, and printers.
FUNCTIONS:
· Windows administration supporting and deploying Microsoft Windows servers 2012, 2016, and 2019
· Administer Microsoft Active Directory, Windows networking, DHCP, DNS, and GPOs
· Provide superior Customer Support to Corporate Executives and Staff
· Provide support for VMware Horizon View Cloud desktop environment
· Support bring your own device (BYOD) applications installed and running on personal and corporate smartphones and tablet devices
· Install, configure, and maintain Microsoft Office Professional and all other desktop applications used by the Institute’s staff
· Administer the Office 365 environment
· Support and maintain all laptops and desktops hardware, software, and printers
· Keep desktop operating system and BIOS firmware patched using an automated patch management system
· Provide Active Directory support creating users, groups, and password changes, provide exported user data as required
· Ensure expedient resolution of the first and second level network, system, and application problems, and escalating issues to meet SLAs
· Provide support for file and print services
· Manage, administer, and upgrade specific IT systems such as End Point Security, Collaboration and Communication systems, Enterprise Software
· Maintain standard laptop and desktop configuration images utilizing current imaging solution documentation and deployment procedure
· Provide support for Cisco Web Conferencing systems before and after meetings and events
· Troubleshoot e-mail issues and escalate issues related to the e-mail server to e-mail server administrators
· Work on and complete special projects
EXPERIENCE:
|
· Microsoft systems certification desired · 5+ years Windows Server administration experience · 3+ years IT helpdesk experience · 2+ years deploying and managing Windows laptops · 1+ year supporting VMWare Horizon View users and troubleshooting VMWare Horizon View issues |
Basic knowledge of MDM solutions
· Strong knowledge of Microsoft Windows networking, TCP/IP, DHCP, DNS, GPOs
· Experience with scripting in Powershell and/or batch files a plus
· Exceptional customer service skills
· Must be a self-starter with a desire to excel, working outside of normal business hours as required to complete assigned tasks
SEND YOUR RESUME TO CLIFF@SSUSA.COM
MENTION JOB 1084 IN THE SUBJECT BOX
Job Location
New York City
Position Type
Permanent
Salary Range
$75K-100K